760-244-5073 -- Master's Coffee and Water : 16666 Smoketree Street, Hesperia, CA 92345

Pay My Bill

You can pay your bill and access your delivery information through your customer account.

How to setup a new Customer Account

1) Click “Login to Customer Account”

2) Click “Activate Account”

3) Enter your Account Number (check delivery slip, statement, ask driver or email our office at taylor@slurpcity.com or kaylee@slurpcity.com or call 760-244-5073 Ext 1)

4) Fill in other blanks and activate account

5) Click the menu symbol (the 3 lined symbol) in upper left for billing or delivery information, and to explore your previous, upcoming or outstanding deliveries.

Master’s Coffee and Water Service

Dear Customer,
January 2025-It seems odd writing a pricing letter with very few increases. But it is best to raise prices as costs hit rather than nothing, to be followed years later by a big shock. Wages still keep rising per mandates of CA, and Coffee has jumped substantially. Largest jump in decades. 75 cents a pound. But that’s about it. So the following is what is affected and not.

Bottled water customers buying packs. 3 packs, 5 packs, 10 packs, etc. No change. Fuel charges-no change. Water/coffee cups, cream, sugar, Niagara bottles, coolers, RO units. DI water, 3 gallon bottles, Perfect 10 Alkaline water (3 and 5 gallon). No change. Existing coolers on location-No change.

Bottled water customers buying by the bottle? 25 cents for customers at $7 and up now, 50 cents for those lower. Stand alone bottles will be 8.25, a 3% nudge. New coolers will be $12 for a top loader, $16 for a bottom load.

Coffee has jumped 75 cents a pound. No margin for us. My hope is by recovering that, the market settles down and we drop back down like we did with cups and sugar, or the price settles into an area we can absorb. Weather, market and South America geopolitical stuff. Nothing you and I have control over.

Reminders: $75 service fee for repairs caused by a customer or for calls where customers aren’t available. If we come because a cooler or brewer is dead and the power or outlet is off at the location? $75. If called due to no hot water and someone flipped the hot water switch off? $75. Called out due to a leak and the drip tray is full? $75. If a machine is inoperable or customer wants replacement because it’s dirty or the customer didn’t clean it? $75. Swap cooler because a forklift, baseball bat, or fist caused damage? More than $75! Let’s work together on the phone to resolve easy repairs, saving us all time and money. Off route charges do apply when a special delivery is requested because folks ran out of water or when a customer pays a past due balance and requests delivery after being skipped.

Home customers-reminder to keep a debit/credit card on file. We avoid residential payments by cash or check. You can register or sign up for the CC, Debit or ACH at www.masterscoffeeandwater.com. Click on
“Pay my bill”. Feel free to contact us below for help. We appreciate the continued opportunity to serve you and appreciate our partnership.

Sincerely,

Jerry Lyles
jerry@masterscoffeeandwater.com
760-244-5073 X705
Trinity Calbriales
trinty@slurpcity.com
951-683-3322

16666 Smoketree Suite B2 — Hesperia, CA 92345 — (760) 244-5073

You can use your customer account to make payments for Master’s Coffee and Water, Glacier Pure, or Pure Rite.